Little Moons are frozen and chilled mochi, a fusion of Eastern and Western cuisine – soft and chewy rice flour dough wrapped around balls of ice cream, cheesecake, or chocolate ganache to create a distinctive, bite-sized, and delicious dessert that’s bursting with flavour.
Their rollout across Europe has been pioneered by sister and brother duo Vivien and Howard Wong, who founded Little Moons in 2010. The product’s roots are in high-end restaurants, but over the last five years retail packs have swept the ice cream category in grocery and food service.
The business has rapidly established mochi across Europe and will exceed £50m in revenue in FY21/22. Based on experience in the USA, mochi ice cream is likely to make up 2-3% of the total ice cream category within 1-2 years.
We are very proud of the culture that we have built at Little Moons. Not to stroke our own egos, but we are a great bunch of people—smart, passionate, interesting, and funny—who work hard to support and live our values, all the while keeping our mission in our forethoughts.
The Role:
At Little Moons, we are committed to providing every team member with a clean, safe and technologically advanced work environment – one in which they can success and grow both professionally and personally. We’re looking for the next Health & Safety superstar to join the team and be the spearhead of inspiring and creating change in the company to shape and transform our health and safety protocols.
The Head of HSE will be someone who equally weights the culture and behaviours of health & safety with the systems and processes, understanding that change is sparked from the heart of the business. You will be responsible for effective facilities management across all aspects of the business contributing to strategic and operational objectives, alongside the day-to-day management of a safe and efficient working environment. The Head of HSE is to be responsible for leading several core projects aligned to business strategy, specifically focused upon group Health and Safety management and compliance and environmental sustainability. The HSE will liaise closely with functional leads to drive best practice, in all areas of the business as well as Operations.
Key Responsibilities:
- Inspire colleagues to consistently deliver outstanding HSE behaviours through leadership, role modelling and engagement through an exciting and dynamic Health, Safety and Environment strategy
- Ensure the sites are proactively maintaining behavioural and environmental safety on site
- Deliver data, reports, and presentations regarding a range of HSE matters whilst working alongside the senior management team offering advice and support on said matters
- Organise internal and external reporting requirements, ensuring legislation is up to date, compliance is consistently followed and monitor on site performance against KPIs
- Oversee compliance for all operational standards, specifications, policy, risk assessments and audits, based on site specific information and needs
- Lead in the production of Health & Safety improvement plans (short and long term) and work cross functionally to develop engagement and CI frameworks to involve colleagues at all levels
- Build and foster relationships with contracts from authorities and external partners as required; Legal, Consultants etc.
- Provide a reactive support service for serious Health & Safety issues and incidents across the business, conducting full investigations of crises events and incidence management when needed
- Oversee accidents, incidents, dangerous occurrences, safety observations and ensure cases of occupational ill health are fully investigated using root cause analysis, and support site(s) to implement measures to prevent reoccurrence
- To develop, implement, monitor and maintain all Health & Safety Policies, Procedures, Systems and Legislative requirements to achieve and exceed company and UK /EU legal requirements within the manufacturing operations
- Arrange and carry out the relevant safety training of all employees, ensuring all training records are up to date and that all statutory training is in place
- Maintenance, testing and inspection schedules to ensure that each facility is operating safely and efficiently, to maximize the life of equipment and reduce the risk of failure
- Ensure that the requirements of the Company Safety Certificate are met and effective records are kept
- Consult with the different interest groups in the building including people with different mobility, vision and hearing levels regarding H&S issues
- Implement and manage a fire safety plan including fire drills and arrange for the appointment of floor fire wardens and their deputies
- Ensure that all emergency information is kept up to date and displayed clearly on all levels of the buildings including in meeting rooms and other areas of general use
- Carrying out a programme of site audits and safety inspections
- The cleanliness of the property, making sure that any vending or catering that takes place on premises meets requirements, and managing the space in the building and car parks so that it is used efficiently
- Ensure that the insurance requirements of the Company are met, and effective records are kept
- Manage the opening and closing of the factory buildings, ensuring key holders are trained on the procedure
Environmental
- Hold a key role in supporting attaining B-Corp accreditation including establishing the carbon footprint for Little Moons and actively work to reduce this
- Act as a champion for environmental issues within Little Moons and provide advice on energy, carbon, waste, transport, environmental compliance and represent to individual managers and/or the board
- Oversee the Environmental management, permits and authority engagement, e.g. effluent plants, draining to the watercourse, fuel spillages, etc.
- Implementing environmental policies and practices; devising strategies to meet targets and to encourage best practice
- Develop, drive and deliver environmental and shared value awareness and training within Little Moons to encourage others to participate in change
- Implement energy saving technology wherever practicable
- Ensure Little Moons is compliant with all environmental legislation and organisational policies, keeping up to date with relevant changes in environmental legislation
- Confirming that materials, ingredients and so on are ethically or environmentally sourced
- Working with Operations to look to transfer freight from air and long-haul to ocean and rail freight, increase load fill, reduce weight and volume of packaging – in and out of the business
- Look at ways to develop our delivery and returns services, cost-effective purchase of utility supplies to ensure Little Moons operates within the defined energy rating
Security
- Identify and protect company assets through the development and implementation of security protocols
- Carry out risk assessments to cover cyber, personnel, and plant and facilities security, and subsequently advise the Board on risks with recommended security measures to protect the business
- Ensure the safety of staff and customers within the workplace through guidelines, training programs and assessments
- Perform security process evaluations and inspections
- Manage the security budget and control security department spending
- Be the focal point for the Security Contractor
- Ensure professional staff are available to cover 24/7
- Manage the access system, CCTV and any ad hoc security screening
Essential Requirements:
- Proven experience in a similar role preferably within FMCG
- Experience of delivering behavioural safety programmes
- NEBOSH diploma
- IEMA certificate in Environmental Management, preferably NEBOSH/NCRQ level 6.
- The ability to influence, engage and drive change with all levels of the organisation
- A strong technical knowledge across relevant health, safety, and environment legislation
- Approachable individual with a professional manner
- Methodical in approach to tasks
- Prompt to take action and deliver results in a short time span
- Self-motivated
- An effective time manager with the ability to multi-task
- Strong business operational focus
- Strong in building relationships and able to communicate at all levels
- Team player, and able to work on own initiative
Some of the benefits of working here include:
Little Moons is a fast-growing and dynamic business, the nature of which means roles and responsibilities can change and grow quickly and at scale. We never stand still for long, and for the right person this represents an opportunity to grow and evolve your role and responsibilities with us and to develop your career at pace.
We will provide you with as much support, guidance, and training as you need, and offer the below benefits to boot:
- Amazing family-friendly policies include having your birthday off, ‘Pawternity’ for anyone welcoming a new pet into the family, paid time off for moving home plus much more!
- We understand that mental health matters. We partner with GroceryAid to provide remote emotional support to team members
- Up to 4 weeks of paid sick leave
- Private health scheme
- Respect, trust, and honesty. Personal and professional maturity is important to us, and we keep each other honest
- Your holidays – We believe in finding your work-life alignment and encourage all staff to use their 25 days, plus public holidays
To be engaged, you must feel included and valued, so we have built, and nurtured, a culture where inclusiveness is not a buzzword, but a way of being.
Our approach to diversity is simple —it’s about embracing everyone, and everyone is welcome at Little Moons.
We are committed to welcoming everyone, regardless of gender identity, orientation or expression.
We are diverse in age, race, physical or mental ability, ethnicity, and perspective. Our diversity fuels our innovation, bring diversity of thought, and connects us closer to our customers and the communities we serve.
All applicants must have the right to work in the United Kingdom.
To make your application, please send your CV to careers@littlemoons.co.uk
We look forward to hearing from you!