Little Moons are frozen and chilled mochi, a fusion of Eastern and Western cuisine – soft and chewy rice flour dough wrapped around balls of ice cream, cheesecake, or chocolate ganache to create a distinctive, bite-sized, and delicious dessert that’s bursting with flavour.

Their rollout across Europe has been pioneered by sister and brother duo Vivien and Howard Wong, who founded Little Moons in 2010.  The product’s roots are in high-end restaurants, but over the last five years retail packs have swept the ice cream category in grocery and food service.

Little Moons has rapidly established mochi, and snacking ice cream, across Europe. In 2023 we generated more than £60m revenue, and in 2024 we continue to drive towards double digit growth.

We are very proud of the culture that we have built at Little Moons. Not to stroke our own egos, but we are a great bunch of people—smart, passionate, interesting, and funny—who work hard to support and live our values, all the while keeping our mission in our forethoughts.

The Role:

As Hygiene Manager, you will consistently achieve and deliver the highest standards of hygiene and GMP standards, ensuring legal compliance to health, safety, and environment (HS&E) and food safety and quality (FSQ) regulations, whilst safeguarding our delicious products and enabling future growth of the site and the business. As the company hygiene expert, you will be responsible for overseeing and maintaining the site housekeeping and hygiene processes and systems, including CIP audits and hygiene maintenance.

Key Responsibilities:

Strategic

  • Set the Hygiene Strategy for the site as part of the wider Technical Strategy
  • Cascade objectives, aligned with strategy and execute through hygiene workstreams.

Financial

  • Budget ownership for facilities team, chemicals, consumables, and laundry.
  • Review and set budget annually ensuring spend is tracked and reviewed monthly.
  • Build strong relationships with suppliers, ensuring opportunities are explored to deliver cost savings and good value for money is achieved.

People

  • Conduct personal development reviews for direct reports.
  • Provide direct support for High Risk cleaning activities across 24 hours a day.

QMS / HACCP

  • Review and seek continuous improvement of the hygiene and housekeeping sections of the QMS, ensuring what we do is recorded accurately.
  • Key member of the HACCP team

BRCGS

  • Lead all relevant Hygiene clauses that relate to job roles and responsibilities to ensure successful accreditation.

System

  • Ownership of the Hygiene Management system for the complete site (Facilities, Factory and Warehouse)
  • Liaise with department heads to ensure that cleaning schedules are aligned with resources.
  • Ensure all equipment / process has a Cleaning Information Card and that Hygiene and Production staff are trained against them.

Validation of Cleaning Activities

  • Ownership of cleaning validation, setting a schedule for current equipment processes and plan for any new area or equipment.
  • Manage the Cleaning Schedule Risk Assessment across the site and follow up with relevant management to ensure compliance.
  • Ensure all cleaning activities are effective and validated.

KPI’s

  • Develop and maintain internal site-based hygiene KPI’s.
  • Trend and present the data at the senior management review.
  • Identify top loss areas and implement improvement action plans.
  • Review the KPI targets quarterly.

Internal Audits

  • Develop and maintain internal hygiene and fabrication audit programme.
  • Ensure accurate and timely completion of monthly audits.

Laundry Management

  • Manage the laundry contractor and associated tenders / contracts.
  • Manage supplier performance, through KPI’s, to ensure Little Moons always receive best service.
  • Ensure audits are completed as required based on risk.
  • Audit and other non-conformances closed out on time.
  • Monthly review meeting

Pest Control / Management

  • Manage the pest control contractor and associated tenders / contracts.
  • Manage supplier performance, through KPI’s, to ensure Little Moons always receive best service.
  • Organise biologist audits, following up on non-conformance closure with relevant departments.
  • Ensure Risk Assessment are reviewed and up to date.
  • Monthly review meeting

Chemical Supplier

  • Manage the chemical supplier and associated tenders / contracts.
  • Manage supplier performance, through KPI’s, to ensure Little Moons always receive best service.
  • Completion of monthly chemical audits and timely close out of any non-conformances.
  • Strong relationships built with the chemical supplier ensuring support for any issues or incidents.
  • Management of costs to ensure pricing and dosage levels are effective and competitive.
  • Monthly review meeting.

Essential Requirements:

  • Proven experience in a similar Hygiene Manager role within FMCG
  • Experience of consistently delivering high hygiene standards across site
  • Robust experience working on internal and external audits
  • Experience creating, delivering and implementing Hygiene Strategy throughout the business
  • Passion for hygiene and technical safety
  • People management experience required
  • Experience working collaboratively with the Health, Safety & Environment teams to work in compliance with their policies and ensure risks are identified, assessed and controlled
  • The ability to influence and engage with all levels of the organisation
  • Approachable individual with a professional manner
  • Methodical in approach to tasks
  • Prompt to act and deliver results in a short time span
  • Self-motivated
  • An effective time manager with the ability to multi-task
  • Strong in building relationships and able to communicate at all levels
  • Support and develop a factory culture in their area in line with Little Moons values
  • Team player, and able to work on own initiative

Some of the benefits of working here include:

Little Moons is a fast-growing and dynamic business, the nature of which means roles and responsibilities can change and grow quickly and at scale. We never stand still for long, and for the right person this represents an opportunity to grow and evolve your role and responsibilities with us and to develop your career at pace.

We will provide you with as much support, guidance, and training as you need, and offer the below benefits to boot:

  • Medicash, Private Health Scheme & Life Insurance
  • Enhanced New Baby Leave available.
  • We understand that mental health matters. We partner with Health Assured to provide remote emotional support to team members.
  • Discretionary annual bonus based on personal & company performance.
  • Paid sick leave
  • Respect, trust, and honesty. Personal and professional maturity is important to us, and we keep each other honest
  • Your holidays – We believe in finding your work-life alignment and encourage all staff to use their 25 days, plus public holidays
  • Additional days off with long service
  • Personal CPD budgets & team volunteer days

To be engaged, you must feel included and valued, so we have built, and nurtured, a culture where inclusiveness is not a buzzword, but a way of being.

Our approach to diversity is simple —it’s about embracing everyone, and everyone is welcome at Little Moons.   We are committed to welcoming everyone, regardless of gender identity, orientation or expression.   We are diverse in age, race, physical or mental ability, ethnicity, and perspective. Our diversity fuels our innovation, bring diversity of thought, and connects us closer to our customers and the communities we serve.

All applicants must have the right to work in the United Kingdom.

To make your application, please follow the link: https://app.beapplied.com/apply/hg27az5r0f?utm_source=careers-page